Company Information
Overview
Bac Si Cay Xanh, a brand under Rong Vang Agricultural Biology Co., Ltd., operates in the organic agriculture sector with the mission of accompanying Vietnamese farmers in accessing scientific advancements and biotechnology. The brand prioritizes creating clean, safe agricultural products, contributing to improving the quality and standing of Vietnamese agriculture. With a vision to become a reliable resource for all plant-related issues, Green Plant Doctor has built a Website and App platform for sharing technical knowledge, guiding pest and disease management, and applying smart 4.0 agricultural solutions. Simultaneously, the brand focuses on providing a convenient experience through flexible ordering processes, door-to-door delivery, and 24/7 technical support services, contributing to spreading a green lifestyle and sustainable farming from urban to rural areas.
Company size
50+ employees
Founded
2020
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Questions and Answers
Does Bac Si Cay Xanh offer advice on how to treat pests and diseases?
Comprehensive technical guidance covers identification, prevention, and management strategies for pests and diseases across 47+ crop varieties including rice, fruits, vegetables, and industrial plants. Resources include searchable databases, QR code-scanned cultivation guides, video tutorials, and direct consultation channels.
What are the typical hours for technical support?
Dedicated agricultural advisors maintain round-the-clock availability through hotline, live chat, and mobile app messaging to address urgent field concerns or routine cultivation inquiries. Support covers product usage clarification, disease diagnosis assistance, application timing guidance, and troubleshooting unexpected crop responses.
Can customers pay with MoMo e-wallet?
Secure checkout accommodates MoMo alongside ZaloPay, ViettelPay, bank transfers, and cash on delivery for eligible locations. Encrypted payment processing safeguards transaction data while instant order confirmation triggers fulfillment workflows.
Is there door-to-door delivery service to rural areas at Bac Si Cay Xanh?
Yes, Bac Si Cay Xanh always supports door-to-door delivery to both rural and mountainous areas, ensuring on-time delivery and correct quantities. Real-time tracking updates monitor dispatch status and estimated arrival windows. Packaging protocols protect product integrity during transit, while flexible delivery scheduling accommodates farm operational rhythms and seasonal accessibility challenges in mountainous or flood-prone regions.
What does Bac Si Cay Xanh's product catalog include?
The catalog features biological pesticides, fungicides, root stimulants, soil conditioners, and nano-technology formulations designed for specific crop needs and regional growing conditions. Each item includes detailed application instructions, compatibility notes, and safety guidelines.
